July 16th, 2007
Web Server

Did you know that both Serendipity Blackmagic and Serendipity Megarip have a Web server built in. This allows you to access the information about the server and the jobs processing from your own web browser providing you have a network connection to the server. It does not allow any user interaction with the jobs but does allow you track the progress.

Accessing the web server is simply a matter of entering the servers IP address or name (where Blackmagic or Megarip is installed) followed by a colon and then the port number of 8080

e.g.

Enter the server IP address and Port number

Alternatively with a DNS server

Enter the DNS name and port number

Once connected you have access to server information.
The front page of the Web Server

Click on queues to see the Queues configured.

Server Queues as displayed by the webserver

You can click on Show all queues to list every queue of select an individual one. For example the imaging queue may display jobs currently processing.

The imaging queue showing a job in progress

Select log file to get the latest server log information. This can then be printed or saved which can help support if you have problems. Select a different period to fetch back.

The log file from the server

You can also access the support site which has a lot of useful information including pre-configured databases, manuals and release note and other helpful information.

Support site as displayed form the web server

Note: An internet connection is required to view the support section.

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July 3rd, 2007
Understanding Special Colour Attributes

Since Version 3 was released we have had the ability to apply various attributes to special colours. This is done to simulate the actual printed results especially in the packaging industry. For example a foil which is printed on top is set to a knockout so that the special colour is not affected by any colour below it. All of these attributes can be seen in the SoftProof and these can be changed on the fly to see the affects. But it is important to understand how these work and the limitations of them.

Overprint

This is the default setting and most commonly used. The effect of overprint is a mix of colours that fall on top of one another. The job below shows four spot plates that all have the default attribute of Overprint set. You can see as one colour passes over another the apparent colour changes as the mix of the two or more plates. The order of the plates from bottom to top is Red, Orange, Blue, Base-colour (Green).
Special-Colour-Testjob1-Annotated VirtualPress showing plate order

Knockout

This has the effect of knocking out objects below but has no effect on the objects above it. i.e. jobs below do not influence the colour of the knockout colour. This is true when the object is 50% or greater in tint. When the object is less than 50% then there is influence as the attribute does not entirely knockout. The job below shows the effects of changing the blue plate to have a knockout attribute.
Blue plate set to Knockout

Here the Blue plate has been changed in the SoftProof to be a knockout. The blue bars from left to right are 25%, 49%, 50% , 75%, 100%. As the object drops below 50% you can see that influence of objects below are allowed and the behavior is the same as Overprint. This is because the object is not solid but has a screen. This 50% value is an inbuilt threshold which is designed to simulate the actual printed job.

The order of the plates is important. The Red and Orange plates are below the blue plate and so they are affected by the knockout but have no bearing on the blue where the tint values are above 50%. But the Base colour is last (on top) and so this still has a bearing on the viewed colour.

Primer

This attribute paints the colour everywhere that other colours are not. Therefore it has no bearing on the other colours. The image below shows what happens when we change the Base colour (which is currently positioned on top of the other three plates) to be a Primer instead of Overprint. It no longer has any bearing on the other colours.
base-colour (green) set to Primer

Opaque

An object that is 100% opaque prevents light from passing through. As the percentage of opacity drops then more light is allowed to pass. This is represented in printing by allowing some of the objects below to show through when the value is less than 100% but acts as a knockout when opacity value reaches 100%. Below are two images where the Orange plates properties have been changed to Opaque. The one on the left is when the Opaque value is set to 100% so it acts as a knockout. It knocks out the Red as this is below the Orange (except the bottom orange bar as this is a 25% object – see Knockout above) but does not have any affect on the Blue. The image on the right is the result of setting the Opaque value to 50% and you can see some of the Red is coming through. Compare this with the image above where Orange is still an Overprint. When the Opaque value is set to 0% then the behaviour is that of overprint.
Orange plate set to 100% Opacity Orange plate set to 50% Oapcity

Transparent

When an object is transparent it allows light to pass through. The amount of light can be controlled in the same way you can control opacity. The more transparent the more the plates underneath have an influence in the viewed colour. At 100% transparent the colour has no relevance on any colour in the same path so you will only see that colour where no other colour object is present. As you reduce the transparency then more of the colour comes through until it reaches 0% where the plate acts the same as overprint. Below are two images where the Blue plate (which is on top of Orange and Red) has been given a transparent property. On the left the value is 100% transparent so you only see the blue where Red and Orange are not and those colours are not altered by blue. On the right the transparency value is set to 50% so you start to see some of the Blue influence where is lets the other object show through.

Blue plate set to 100% Transparency Blue plate set to 50% Transparency

Plate Order

The order of the plates at the time the job is submitted is very important as this determines which plates is on top of which. Process plates are always laid first followed by the spot colours in the order they are viewed. This depends on how the job is submitted.

For jobs where the plates are contained within the one file such as a PDF then the order that PDF was created is the order that plates will be printed. There is no control within the Client for this.

Other jobs that are separated such as Separated Tiff files show all the plates that are associated with the job. Double click the job in the RIPMonitor and the plates are displayed. If the job is directly submitted from here then this is the order of the plates. This order can be changed in the VirtualPress by dragging plates to new positions in the list. To show how this affects the outcome the image below shows what happens when the Red plate (which was on the bottom) is moved to the top, Imaged and then changed in the SoftProof to be a Knockout.

Red plate set to Knockout VirtualPress showing plate order

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May 11th, 2007
How to crash a Mac

We had problem reported to support where a customer was unable to create new Pagesetup without first deleting one. If they did then they got a kernel panic on the Mac. They sent the database to us and sure enough we were able to crash both a Power PC and an Intel Mac running the latest 10.4.9 OS. After crashing a few times we managed to trace it down to a bug in the OS.

It turns out that there appears to be a limit in the number of Published Appletalk Printers that the OS can handle which is 63 devices. (Pagesetups in our case). The customer was duplicating an existing setup which was already published (number 63) and when they saved after a short time as the device publishes the Mac crashes.

Not a lot we can do about this one but recommend when running your server on a Mac you have no more than 63 Pagesetups published at any one time. Please note that this is Pagesetups that are Published Appletalk devices. There is no limit to the number of Pagesetups that can be created (well there is, but it’s so mind bogglingly big you’ll never get there). It has been reported to Apple. Drop folders are not affected by this.

Kernel-Crash

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